Terms & Conditions
About these terms
These terms apply when you use this website and when you train at 21st Century Combat, 53 Ormside Way, Redhill, Surrey RH1 2LW. The gym is run by 21st Century Combat Ltd, a company registered in England and Wales, company number 13906266, registered office Suite 26 Chessington Business Centre, Cox Lane, Chessington KT9 1SD.
By booking a class or session, paying for a membership or training with us, you agree to these terms. If you are under 18, a parent or guardian must agree to them for you.
Nothing in these terms affects your statutory rights as a consumer.
Membership and bookings
You can train with us by paying as you go for individual classes, by taking a monthly membership, or by booking 1-to-1 personal training. Current prices are shown on our Timetable & Pricing page.
Before your first session, please tell us about anything that could affect your training (see section 05).
Class times are shown on our timetable. Occasionally we may need to change, move or cancel a class, for example if a coach is unwell. We will let you know as early as we can. If we cancel a class you have paid for individually, we will offer you another class or a refund.
Some classes have limited space. If a class is full, we will offer you another time.
Payments and cancellations
Pay as you go classes and 1-to-1 sessions are paid for before or at the start of the session. Memberships are paid monthly in advance.
Memberships run month to month. You can cancel at any time by telling us before your next payment date. Your membership then ends at the end of the month you have paid for. We do not refund part months.
If you need to cancel or move a 1-to-1 session, please give us at least 24 hours’ notice. Sessions cancelled with less notice, or missed, may be charged in full. If we cancel a session you have paid for, we will rearrange it or refund you.
We may change our prices from time to time. We will tell members before a change to a membership price takes effect.
In the gym
To keep training safe and enjoyable for everyone, we ask you to:
- follow your coach’s instructions at all times
- wear suitable training clothes and use clean, well-kept equipment
- keep nails short and remove jewellery before training
- respect other members, visitors and staff, and train with control
- never train under the influence of alcohol or drugs
- look after your belongings
Bullying, aggressive behaviour or deliberately injuring a training partner will not be tolerated. We may refuse entry to, or end the membership of, anyone who breaks these rules or puts others at risk.
Health and safety
Martial arts and combat sports are physical activities and carry a risk of injury. Please train within your own limits.
Before you train, and whenever anything changes, tell your coach about any injury, medical condition, medication or pregnancy that could affect your training. If you are not sure whether training is safe for you, please check with your doctor first.
Stop training and tell your coach straight away if you feel unwell or get hurt. Please report any accident to a coach so it can be recorded.
Liability
We take reasonable care to keep the gym and our coaching safe. We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill.
We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.
We are not responsible for injuries that happen despite our reasonable care as part of the normal risks of training, or because you did not follow your coach’s instructions or tell us about a relevant health condition. We are not responsible for loss of or damage to personal belongings unless it is caused by our negligence.
The information on this website is for general guidance. We try to keep it accurate and up to date, including class times and prices, but please check with us if something is important to you.
Changes to these terms
We may update these terms from time to time, for example to reflect changes to our classes, prices or the law. The date at the top of this page shows when they last changed. If a change affects your membership, we will tell you before it takes effect.
Contact
If you have a question about these terms, email info@21stcenturycombat.co.uk, message us on WhatsApp on +44 7533 702254, or speak to us at the gym.
These terms are governed by the law of England and Wales.